PRIVACY POLICY
YOUR PRIVACY MATTERS
At Core Moves Performance, trust matters just as much as movement. This policy explains how we collect, use, protect, retain, and manage your personal information.
PRIVACY AT CORE MOVES
CLEAR. RESPONSIBLE. TRANSPARENT.
Core Moves Performance ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share through our website, mobile application, scheduling platform, and related services.
01
Information We Collect
We may collect personal information that you voluntarily provide when creating an account, registering for classes, purchasing memberships, scheduling appointments, communicating with us, or otherwise using our services.
Personal Information
This may include your name, email address, phone number, billing information, emergency contact information, and account details.
Health & Fitness Information
When relevant to our training services, you may choose to provide information regarding fitness goals, injuries, limitations, training history, or other information shared with our coaching team.
Usage & Device Information
Our website, mobile application, and service providers may collect technical information including browser information, device data, app activity, and usage information.
02
How We Use Your Information
Manage your account, memberships, appointments, and class reservations.
Process payments and purchases.
Provide Pilates, strength training, LAB, private training, and related services.
Communicate scheduling changes, account notices, promotions, and service updates.
Provide customer support and respond to inquiries.
Improve our website, mobile application, programs, and overall client experience.
Help protect against fraud, misuse, security threats, and unauthorized activity.
Comply with applicable legal and regulatory obligations.
03
Sharing Your Information
Core Moves Performance does not sell or rent your personal information. We may share information with trusted third-party service providers when necessary to operate our business and provide our services.
These providers may include scheduling platforms, payment processors, mobile application providers, communication platforms, and other vendors that support our business operations.
We may also disclose information when required by law, regulation, legal process, or valid governmental request.
04
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or loss.
No electronic transmission or storage system can be guaranteed to be completely secure, so absolute security cannot be guaranteed.
IMPORTANT PRIVACY INFORMATION
DATA RETENTION & ACCOUNT DELETION
YOUR INFORMATION. YOUR CONTROL.
Core Moves Performance retains client information for as long as reasonably necessary to provide our services, maintain the client relationship, fulfill legitimate business purposes, and comply with applicable legal or regulatory obligations.
Client information maintained through our studio management platform may remain digitally stored while the client maintains an account or continues doing business with Core Moves Performance.
You may request deletion of your account and your personal information by:
Submit a Written Request
Email your deletion request to Info@CoreMovesPerformance.com
2. Remove Your Account
Use the “Remove My Account” option under “My Profile” within the Core Moves Performance / My Best Studio platform, where available.
Upon receiving a valid account-deletion request, personal information associated with the account will be deleted in accordance with applicable service-provider procedures, except where certain information must be retained for legitimate purposes such as legal, regulatory, accounting, fraud-prevention, dispute-resolution, or security obligations.
My Best Studio Data Retention
If Core Moves Performance discontinues its relationship with My Best Studio Inc., the Core Moves Performance applications may be removed from the Apple App Store and Google Play Store upon request. According to the retention process provided by My Best Studio, the studio account and associated data will be removed and deleted after three months.
06
Your Choices & Rights
Depending on applicable law and the nature of the information, you may have the right to request access to, correction of, or deletion of certain personal information associated with your account.
To make a privacy-related request, contact us at Info@CoreMovesPerformance.com.
07
Children's Privacy
Our services are not intended to knowingly collect personal information from children except where information is provided by or with the authorization of a parent or legal guardian in connection with training, classes, or other services.
If you believe information has been collected from a child improperly, please contact us so we can review the matter.
08
Third-Party Services
Our services may contain links to or integrations with third-party websites, applications, scheduling platforms, payment processors, or other services.
Core Moves Performance is not responsible for the privacy practices of third parties. We encourage users to review the privacy policies of the third-party services they use.
09
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, legal requirements, or technology.
When changes are made, the effective date displayed at the top of this page will be updated.
10
Contact Us
If you have questions about this Privacy Policy, your personal information, or an account-deletion request, please contact:
Core Moves Performance
Southlake, Texas